Concentrated Shampoo vs Diluted Shampoo

The Frequently Asked Question

Why do you dilute the shampoo? Is it necessary? Is diluted shampoo easy to use compared to concentrated ones?

We have been diluting shampoo since our groomer starts attending grooming lessons. And owners have been asking about diluting the shampoo and what’s the ratio. And we decided to write this entry to share our own experience about diluting your fur baby’s shampoo.

Concentrated Shampoo

When we mentioned concentrated shampoo, we meant using the shampoo out from the bottle directly onto your pet. This has always been the way most pet owners shower their fur babies. However, not many know that concentrated shampoo may be harsh on their pet’s delicate skin.

Diluted Shampoo

By diluting your pet’s shampoo, it is mild enough to come in contact with your pet’s skin. Cats and dogs have a thinner skin compared to us humans. Thus, the sensitivity of the skin is much higher. With harsh chemicals or ingredients, it may trigger rashes or allergy reaction. Diluting shampoo reduces all of these risks.

If your pet is on medicated shampoo, we advise you to dilute the shampoo as the ingredient used can be a little harsh on their skin. Which may cause your pet’s skin to dry out instead of moisturizing. P.S. It all depends on the individual, not all pet reacts the same way.

Diluted shampoo also helps you use less yet able to give your pet a nice lather which cleans the skin thoroughly. In a way, you save your shampoo by a lot.

How To Dilute Your Pet’s Shampoo

Things to prepare:

  • mixing bottle or a pail (depending on which you prefer)
  • your pet’s shampoo
  • water
  • marbles (if you’re using mixing bottle. 2 pieces will be enough.)

Step 1: Place the marbles in the mixing bottle, add water and shampoo. Roughly around 1:10 ratio. If you’re using a pail, add the shampoo in it then water. Usually, the gushing of the water helps to mix and dilute the shampoo.

Step 2: If you’re using mixing bottle, shake well. The marbles will help with the mixing.

Step 3: After you’ve soaked your pet’s coat, use the diluted shampoo to lather its coat. Rinse well after lather and dry your pet.

How To Clean Your Pet’s Ears

Anatomy of Pet’s Ears

Canine Ear AnatomyPhoto Source: Miles & Emma

Before cleaning your pet’s ear, it is best to understand the anatomy. This is to prevent going too deep while cleaning and hurting your pet’s ear. Above is the illustration of a canine ear. Unlike our ears, their ear’s anatomy is in the form of an L shape. Thus, extra care is needed when cleaning their ears.

Things to prepare:

  • Cleaning solution
  • Ear powder (for dogs that requires inner ear fur removal)
  • Ear Forceps
  • Cotton
  • Treats (for rewarding your pet after ear cleaning)

Inner Ear Fur

Not all breeds require inner ear fur removal. Although there are some groomers who might refuse to pluck out the inner ear fur, the majority still does. Dogs with droopy ears, such as poodle and schnauzer, are prone to hair buildup in the ear canal. This can prevent airflow and trap moisture, leading to an increased growth of bacteria or fungi. These cause irritations and infections to occur.

Removing the inner ear fur can be painful if done wrong and may cause a traumatic experience for your pet. If you’re afraid or unsure how to handle your pet for this procedure, we would advise you to leave it to the professionals.

Steps to inner ear fur removal:

  1. Get you and your pet in a comfortable position. Make sure the area you’re at are well lit and not too dark.
  2. Pour a considerable amount of ear powder into your pet’s ear canal.
  3. Using either your finger or ear forceps, slowly remove the inner ear fur bit by bit in a pulling or plucking manner. Do not pull out a whole chunk as this may cause your pet’s ears to be in pain and inflamed.
  4. Repeat for the other ear. Reward your pet for being cooperative. This is to encourage them as well as giving them a good experience towards this procedure.

If you are unsure if your pet requires removing of the inner ear fur, feel free to consult us.

*Cats do not require any removal of inner ear fur.

Cleaning Your Pet’s Ear

Before purchasing ear cleaning solution, do check on the ingredients and labels. Not all ear cleaning solutions are suitable for cats. Most solutions contain alcohol, which some dogs are allergic or sensitive to.

If your pet has an ear infection, it is best to use the prescribed medicated solution or consult your veterinarian if you’re unsure.

Steps to ear cleaning:

  1. Get both you and your pet into a comfortable position. Make sure the area you’re in is well lit and not too dark.
  2. Pour ear solution in your pet’s ear canal and gently massage the base of the ear. Your dog may want to shake its head, allow it to as a good shake will help loosen the debris inside.
  3. Using the forceps, secure a piece of cotton and wrap the tip. Gently wipe the area that you could see. Do not go too deep as you might hurt your pet’s ear. If you’re afraid of cleaning the inner area, leave it to your groomer and just clean the outer part.
  4. Reapply ear solution on cotton if needed. Stop when the cotton comes out clean.
  5. Repeat for the other ear. Reward your pet for being cooperative. This is to encourage them as well as giving them a good experience towards this procedure.

Do note that ear infection might cause discomfort and pain to your pet. Clean gently and if you are unable to do so, get help from your veterinarian or you may contact us.

How Often Should You Clean Your Pet’s Ears?

If your pet doesn’t have any ear issues such as inflammation or infection, cleaning it once every two weeks should be fine. However, it is best to check regularly. Make sure your pet’s ears are dry after a shower as trapped moisture may cause bacteria growth which may result in infection.

We would recommend a weekly cleaning after a shower if your pet gets ear problems easily. This regular routine also gives you the chance to check on the ears. At least you will know if a visit to the vet is required.

Getting Your Pet To Enjoy Ear Cleaning

Cleaning your pet’s ears should be a positive experience. Unless they had a traumatic experience at the groomer or you might have hurt them when trying to do it yourself. Signing up for a basic grooming course for owners may help you do it the right way. Sometimes infections might be the cause of them being afraid of someone touching their ears. It is possible to get them to enjoy ear cleaning again, but it takes time and effort to gain back their trust.

Gently touching your pet’s ears during interaction allows them to know that it is OK. Frequently touch their ears may help to prepare them for ear cleaning. Rewarding them if they show positive behaviour when you touch their ears may help. Do it on a regular basis and they will learn that it is OK for their ears to be touched. It takes time to gain their trust. So don’t give up if your pet requires a longer time.

To schedule for an appointment for ear cleaning, leave us a text at (+65) 9758 3568.

How To Trim Your Pet’s Nails

Trim Your Pet’s Nails Regularly

Many owners might not have their pet’s nails trimmed regularly. Like our nails, their nails grow too and that includes the quick (veins) as well. With long untrimmed nails, your pet might have difficulty when it walks. The grip when they walk will be decreased causing them to slip most of the time. When the nails are too long, it might cause them to be in pain too when they walk.

Trimming their nails regularly reduces all of the above problems. And it can keep the quick at a preferable length. It also can reduce the chances of their nails destroying your leather furniture or giving you a painful scratch.

Tools You Need For Nail Trimming

  • Nail clipper
  • Nail filer/grinder
  • Your pet’s favorite treats
  • Styptic powder or corn starch

How To Trim Your Pet’s Nails

Trimming nails can be a traumatic experience for your pet if they have been hurt before. It takes time to gain their trust in order for them to be comfortable and enjoy having their nails trimmed. Here’s our tip to get you and your pet comfortable and bond during the nail trimming session.

Step 1: Before trimming the nails, touch your pet’s paws regularly. Let them get used to their paws being touched. Reward them with treats if they show positive behavior.

Step 2: Introduce them the grooming tools. Although they are comfortable with you touching their paws, they might try to run away upon seeing the grooming tools. Let them sniff the tools and get familiar with them. If you are using a nail grinder, switch it on to familiarize them with the sound.  Touch their paws with it as well to allow them to feel the working mechanism of the nail grinder. Reward them with treats if they show positive behavior.

Step 3: Once they are ready, it is time to trim their nails. Would advise trimming the nails on the rear legs first. This is to reduce the tension and trauma. Do it nail by nail. If you are afraid of trimming more than you should, always start by trimming the tip of the nails. Trimming bit by bit till you’ve reached the maximum length you can cut. Use the nail file or grinder, file away the sharp edges of the nails till smooth and blunt. Reward them with treats if they show positive behavior.

Step 4: Repeat step 3 till all nails are trimmed.

Difference Between Black and White Nails

pet's nails

Many will know that there’s a blood vein hidden in each and every nail of our pets. It is visible if your pet has white nails which make nail trimming easy. Black nails can be tricky during trimming even to professional groomers.

When trimming black nails, we would advise you to trim bit by bit till you see a solid black dot in the middle. That is a sign where you shouldn’t trim any further. If you were to trim more than you should by accident, use the styptic powder or corn starch (paste like texture) to stop the bleeding. Apply pressure on the affected nails for about 5 seconds. Repeat if there is a need to till the bleeding stops.

For white nails, you are able to see the veins easily. Trim the white parts only. If you’re unsure, leave a little of the white area for filing to shorten it.

As you trim your pet’s nails regularly, the quick will slowly recede as there’s no room for it to grow longer. This would require regular nail trimming session in order to achieve shorter nails. With shorter nails, your pet will feel comfortable when they walk.

If you’re afraid to trim their nails, text us to schedule for a nail trimming session at (+65) 9758 3568.

Why Choose Home Pet Grooming?

Home Pet Grooming

Home pet grooming (also known as house-call) is where we bring the salon over to your place. Grooming for your pet will done from start to finish at the comfort of your home.

Recent years, there’s been a rise in demand for home groomers. Owners gave us the feedback that it’s convenient, especially for those without their own mode of transport.

Why Choose Home Pet Grooming?

There are many reasons not to choose home grooming for your pet. However, there are more reasons for you to engage us as your pet’s groomer.

  • Suitable for seniors, puppies/kittens, and pets with special needs. They require more time for the grooming session and may need to take a break every once in a while. Home grooming suits their every need where owners can help hold the pet or supervise nearby without needing to leave the premises.
  • One to one attention given. Your pet gets our  100% attention from start to finish. Unlike grooming salon where they groom more than one dog in a time frame, your pet will receive our undivided attention for those hours you booked with us.
  • Cage free environment. Your pet gets to roam about the place before and after the session. No more waiting for its turn to be groomed or to be picked up in a cold hard cage.
  • Reduces stress and anxiety. Traveling or unfamiliar environment may cause stress and anxiety in your pets. By choosing home grooming, all of these will be reduced greatly. Your pet may feel relax and comfortable more compared to when they’re at the grooming salon.
  • Need not worry about transportation. Getting a cab can be a headache as not all drivers will fetch you and your pet especially since we’re in a multiracial country. Sometimes the additional transportation cost may be out of your budget. Home grooming allows you to have a worry free mind from all of these issues.
  • You need not leave your home. Home grooming allows you to stay at home where you can either supervise the grooming session or get busy with your own chores.
  • No more waiting. At the grooming salon, your pet may need to wait for its turn even though you have booked for a specific time slot. The waiting could last for hours till they are ready to be picked up by owner. With home grooming, your pet gets to start its session immediately once we get ready our equipment.

If you’re keen to try out our home grooming service, text us at (+65) 9758 3568 to make an appointment.

Importance of Regular Grooming

Pet Grooming

Importance of Regular Grooming

Having a regular grooming routine is important. It not only makes your pet presentable, it also allows them to feel good. It is also a way to maintain a proper skin and coat care for your pet. We would emphasize on a fix scheduled grooming session due to many reasons and we are going to share with you on this post.

Knots and Tangle Free

Simple brushing and combing can be done at home by owners themselves. Long coated breeds require regular brushing and combing in order to maintain the coat in tip top condition. Take some time out from your hectic schedule and give your pet the needed brushing and combing. Brushing and combing help removes any knots on your pet’s coat. A tangle and knot free fur allow your pet’s skin to breathe with ease.

Trimmed Nails

Untrimmed nails cause your pet to be in pain when they walk. In order to allow them to walk comfortably and pain-free, trim their nails regularly. If you’re unsure on how to trim or dare not to do it yourself, contact us and schedule a nail trimming session. It is advisable to do it at least once a month to maintain well-trimmed nails.

Physical Checks

Be it at home or with the groomer, regular grooming allows your pet to be physically checked. Any visible condition such as rashes, lumps or infections can be detected early before it gets worse.

It also allows you to spot any pests on your pet, such as fleas or ticks. And you are able to get it treated immediately with a medicated bath.

Express Anal Gland

Most owners do not know the importance of expressing the anal gland. Some pets may not be able to excrete out the glands neutrally and requires our help. An impacted and infected anal sac may cause a rupture that will leave a nasty wound after.

Check your pet’s anal sac and if you do not know how to empty it, always seek help from your vet or groomer.

Teeth Brushing

Many ignored this important oral hygiene. Like us, your pet needs its teeth brushed regularly.

Brushing and checking your pet’s teeth allows you to know if there’s anything wrong such as chip or decay. These may require a dental check at the vet.

Lessen The Misunderstanding and Miscommunication


We have had feedback from owners about their pet’s groom from their previous groomers. Miscommunication often lead to being misunderstood when owners describe verbally how they would want their pets groom. Often, we would advise owners what they could do to help make us understand what they want better. Misunderstanding usually is avoidable but of course, we could lessen it.

Here’s our tip to help us understand one another better.

Pictures Paint A Thousand Words

Like the style from the previous grooming session or one, you came across online, save it on your mobile phone and show it to us. With a picture on hand, it will be easier for us to know what you have in mind. From there, we are able to advise you further about the style and your pet’s coat condition.

Discuss With Your Groomer

Unsure of how you want to have your pet groom, you can discuss with us and we will gladly share with you our opinion. We were asked what we would recommend most of the time. Each dog varies in style due to coat texture and breeds.

Let The Creativity Flow

We do have occasions where owners have no idea how they would want their pet to be groomed. Choosing this option requires faith in the groomer and a brave owner. Letting us choose a style that we think might suit your pet is the other option. But of course, owners have to be prepared for the outcome as you may or may not like the style.

Always Be The One Around

We provide house-call grooming and often time, the owners aren’t home. Usually, it’s always the helper or family members who have no clues about the groom. Thus, we would encourage owners to always be home. This is to avoid miscommunication and time wasted while waiting for the owner’s reply via call or a text.

Pet Grooming Introduction

Grooming Pet grooming is where the hygienic care and cleanliness of the pet are met. It may go through a process where the pet gets a total makeover to enhance its breed’s beauty. The pet may be prepared for show competition or just a normal pet clip.

Grooming can be performed by professionals or owners themselves, depending on the skills and needs required. Basic requirements such as daily brushing, weekly shower, and ear cleaning can be performed by owners at home. However, professional help may be required when it comes to styling.

Each breed requirements are different. And that is where professional help comes into the picture in providing your pet the grooming it needed. Many may still be confused between the basic groom and full groom (grooming terms used by groomers), and this post will explain it all.

Basic grooming is recommended for short coated breeds (Jack Russell Terrier, French Bulldog etc) or long coated breeds whose owners wish to maintain them in tip top condition in between full groom session. It is advisable to schedule a session at least once a month.

It includes:

  • Nail trim and filing
  • Ear cleaning
  • Trimming of paw pads and hygiene areas
  • Shower and fluff dry
  • Teeth brushing
  • Express anal gland

Full grooming is recommended for long coated breeds (Poodle, Shih Tzu, Yorkshire Terrier etc.) as they require professional help in trimming their fur. It is advisable to schedule a session every 4 to 6 weeks.

It includes:

  • Trimming/Styling
  • Nail trim and filing
  • Ear cleaning
  • Trimming of paw pads and hygiene areas
  • Shower and fluff dry
  • Teeth brushing
  • Express anal gland

Although the grooming term may not be frequently used by owners, it is ok to ask us to explain the differences again. We will be glad to assist you and advise on which your pet requires.