Anal Gland

Anal Sacs & Diseases

Anal sacs are two hollow structures that serve as a reservoir for an oily secretion that is emptied directly into them.

The purpose of this mechanism are for individual identification and territorial marking. The odor is distinct for each individual. That is why dogs tend to sniff each other beneath the tail.

If the sacs become overly full or inflamed, the dog may suffer considerable discomfort.

Four categories of anal sac disease:
1. Impaction
2. Sacculitis
3. Abscess
4. Neoplasia (tumor)

Impaction is most common and happens when the secretion become trapped, stretching and enforcing the sacs. Possible causes of impaction include secretion that is too thick to pass through. Another contributing factor could be weak or sparse muscle fibers surrounding the sacs.

Sacculitis is when bacteria proliferate in the sacs, usually entering through feces passing over the duct. Secretion turns yellowish, with or without blood, and result to anal sacculitis. Secretion may leak onto the surrounding area, causing anus and underside of the tail to become moist and sticky. 

Is a more advanced stage of sacculitis when the pus is trapped in the sac. This will cause the area to be warm, reddened and very painful. Eventually, it may break through the skin, exuding its contents made up of creamy or bloody thick material.

Neoplasia – Tumor
Tumor of glands are rare and can be a serious problem. It may grow locally, interfering with normal anal tone and function. May also spread or metastasize, to other parts of the body, causing organ dysfunction or even death.

If you suspect your fur kid have any anal sac issue, wait no further. A veterinary visit is a must.

Express Anal Gland

There are two ways to express the anal gland, external and internal. The external technique is done from the outside and is the most common method used. The internal technique we would usually recommend you to get your veterinarian to do it. As it is done with a lubricated finger inserted into the rectum. Usually a preferred method for heavy dogs, tense dogs or dogs with poor muscle tone when the sacs can’t be empty out with external technique.

Expressing anal gland (externally) will release a smelly liquid from the anus. Would advise to do it during shower as you can quickly wash the liquid away and clean your fur baby’s butt.

Steps to do an external technique:
1. Raise the tail to a vertical position.
2. Near the anus at the 4 and 8 o clock position, you might be able to feel a small lump.
3. Using your thumb and index finger, place it at the 4 and 8 o clock position.
4. Push upwards to express the anal gland.

Note: Anal gland may squirt or flow out. Never ever place your face right in front of your fur baby’s rear area when expressing anal gland.

Ear Care

The environment created by the shape of a dog’s ear canal (long narrow L-shape) and poor ventilation contribute largely to the occurrence and re-occurrence of ear infections. Maintaining a clean ear is basic to preventing and assisting in the treatment of otitis.

Hair in the ears and pendulous ears that obstruct the opening of the ear canal help to create a warm moist dark environment. Which is exactly the scenario used in laboratory to culture yeast and bacteria. This then becomes the best breeding ground for an infection.

Not every dirty ears should be cleaned by groomer or pet owner. Some severely involved ears are painful and the canals may be ulcerated. Cleaning such ears may create undue discomfort to the pets. 

If a pus like discharge or fetid odor is present, clean only the ear flap and around the opening of the ear. This requires veterinary attention.

Dog with heavy amounts of oil and wax should have the ears clean often to minimize build up. Excess wax and oil, combined with dead and dying cells creates an excellent medium for bacteria and yeast to grow. Removing it may prevent an ear infection.

Do check on your fur baby’s ears often and clean it after every shower.

P.S. picture shown is a bad ear infection that requires veterinary attention.

Ear Care Products

1. Espree Ear Care

We are using Espree Ear Care for all grooming fur babies. We like how it help cleaning dirty ears better and reduces odour caused by infection.

Note: Not suitable for cats

2. Biogroom Ear Powder

We’ve tried a few ear powder but we still like Biogroom Ear Powder the best. It gives us better grip to remove hair from ear canals in dogs. With better grip, it reduces pain, stress and gives a better experience to fur babies during ear cleaning.

Note: not all breeds require removing hair from ear canals. Consult your veterinarians or groomers before attempting to do it yourself

3. Bark 2 Basic Ear Cleaner

Alcohol-free. Antimicrobial Witch Hazel cleaner in a gentle aloe vera and chamomile extract base. Breaks through tough wax and debris while drying and deodorizing the ear area.

Note: Not suitable for cats

4. Tropiclean Ear Wash

We are using this for our personal fur babies and cats that we’ve been grooming.

It’s alcohol-free. As our fur babies have recurring ear issues due to allergies, we realised Tropiclean Ear Wash helped recovering better as well as reduces odour. It also helped soothe any irritation that may be caused by infections.

5. Facial Cotton

You may purchase this from any Watson, Unity or Guardian stores.

What’s ear cleaning without the cotton right?

6. Ear Forceps

We use this when we remove hair from ear canals as well as using it to hold the facial cotton when cleaning the ears.

We find that using ear forceps with cotton gives a sturdier feel than using cotton buds.

How To Clean Your Fur Baby’s Ears

To purchase products shown here, PM or WhatsApp us at (+65) 9758 3568 to order.

Dental Care

Dental Disease

Oral disease is the most frequently diagnosed health issue for dogs over 2 1/2 to 3 years of age. Over 80% will suffer from this preventable problem.

Plaque – Bacteria and proteins from saliva stick to the tooth and form plaque which constantly coats the teeth. 

It is soft, off-white in colour and can be easily wiped or brushed from tooth surface.

Tartar – Within 48-72 hours, calcium salts are deposited in this plaque film and turned into tartar.

It is a hard yellow-brown crust that cannot be wiped or brushed off. It must be carefully scrap off.

Tartar advances under the gum line and starts a prices called periodontal disease.

Periodontal Disease
Can cause thickening of gums, receding gums, loss of bone from the socket of the tooth, weakening of ligaments holding tooth in the socket. It also results in bad breath, discomfort, infection and eventual loss of tooth.

Signs of Periodontal Disease
* Halitosis
* Discoloration caused by tartar
* Difficulty in chewing or swallowing
* Drooling
* Rapid jaw or tongue movements
* Loose teeth
* Loss of teeth
* Bleeding of the gum
* Thickening of gums
* Nasal discharge

What you can do:
* Brush your fur baby’s teeth often. Preferably once a day.
* Schedule a dental check with your vet. If there’s a need, do a dental scaling.

Dental Products

1. Virbac CET Toothpaste
Comes in malt, poultry & vanilla mint.
We personally love the vanilla mint for a fresher breath on our fur babies.
It does not have any foaming agents and it’s safe to consume. Contains dual enzyme system to inhibit forming of plaque.
Suitable for both dog and cat.

2. Toothbrush
What’s toothpaste without a toothbrush? They come as a pair.
We prefer soft bristles toothbrush for the gentleness towards the gums.
Using the right size toothbrush plays a part too. Regular brushing helps reduce plaque and tartar.

3. Alma Crystal
One of our recent favourite for daily use, twice a day. Alma Crystal is gel form of Alma Water. Shake it well and watch the gel turn into water! It have antibacterial properties that kills any harmful dental bacteria which reduces plaque and tartar. The best part of this product, it reduces bad breath.

With consistent use, you’ll notice the tartar fall off easily. We’re speaking from experience. Tried & tested.

Can be used daily.

4. Alma Diamond
It consists of Alma Crystal & natural fossilised coral powder. Alma Crystal helps loosen the tartar while the fossilised coral powder gives the whitening effect and help mend the tooth surface.

Recommended to be use once every 2-3 days.

Product Usage

To purchase products shown here, PM or WhatsApp us at (+65) 9758 3568 to order.

SOS Pet Paw Cleansing Foam

SOS Pet Paw Cleaning Foam


Our Price: $15
Text or WhatsApp us at (+65) 9758 3568 to order

SOS Pet Paw Cleansing Foam

SOS Pet Paw Cleansing Foam clever ways of keeping your pets cleaner and healthier do the job simply, conveniently and cost-effectively. No one ever knows when they have become contaminated by nasty bacteria. Our clever sanitizer makes your pets too squeaky-clean for bacteria to hang onto, so they are all healthier. Keeping your pets clean reduces infections.

Direction To Use

After walks or toilet — Simply push on the foam nozzle. Apply directly on the paws. The soft silicone brush head helps achieve deep cleansing on the gentle paws. Dry with a towel, or paper towel. No rinsing needed. Apply more to ensure even distribution if needed. May repeat as often as necessary.

Our Reviews

After coming across this product online, we decided to order and give it a try ourselves. Sometimes pet wipes or baby wipes don’t thoroughly clean their paws after a walk. Washing can be a chore as we need to dry their paws right after. And some products can be drying to their paws which we have to get paw balm to moisturize their cracking paws.

Upon receiving the product, we immediately gave it a try by bringing our two fur babies out for a walk. The product itself is easy to use. As you squeeze the nozzle, the foam will emerge out at the soft bristle brush. Both of our fur babies are small breeds thus we only squeeze half a pump. A full pump in our opinion is good to clean one paw of a medium or large breed dog.

The brush of the product immediately turned dirty after cleaning their paws. After wiping away the foam’s residue on their paws, we decided to use a clean baby wipe to wipe their paws. This is to see how effective this product can clean their paws. To our amazement, the baby wipe came out clean! Usually, it took about 2 to 3 baby wipes to clean their paws yet still have a little dirt stuck to their paws. But after using this SOS Pet Paw Cleansing Foam, their paws seem to be squeaky clean.

Our fur babies have the habit of licking or chewing on their paws. Probably due to irritation after their walk, however, they did not lick or chew after using the product. Yes, we’re amazed and no, we’re not exaggerating how good this product is.

SOS Pet Paw Cleansing Foam does not dry your pet’s paws. Instead, it’s quite moisturizing and we’ve been using it on a regular basis after their walks or after their toilet break.

Things To Let Your Groomer Know

Things To Let Your Groomer Know

There are a few important things to let your groomer know. Information that they should take note of such as medical history, past bad grooming experience or if your pet may or may not be aggressive etc.

Medical History

Your pet’s medical history is important. This allows your groomer to know what they should take note of. For example, we groomed a cat with asthma once. In between the grooming, it needs to use the inhaler to help with its asthma. Or for example, we had a few special cases of dogs with hip displacement, spinal issues or patella. These allow us to help minimise any discomfort or inflicting any pain.

Past Bad Grooming Experience

A bad grooming experience may traumatise your pet. Even if it’s just a simple nail clipping may change your pet’s behaviour towards grooming. That is why most groomers always emphasise on positive grooming experience. And of course, choosing the right groomer is important too.

Signs of Aggression

Aggression can come in any form. They may snap when they’re scared or stress. Or if they’re in pain, such as from an ear infection or a recovering injury. Sometimes, it may be just their character and personality where they may snap without warning or reason. So do let your groomer know beforehand. As once the groomer is injured, they may be on medical leave for a few days till the injury recovers.

Sensitive Skin/Skin Issue

Pet’s with sensitive skin or any underlying skin issue need special care too. Especially when it comes to products being use during grooming. Such as allergic to certain ingredients such as ear cleaner that contains alcohol. Little information may help your groomer avoid any unnecessary physical and emotional stress.


Do remember to inform your groomers. Even small little details help make a pleasant grooming experience for both pawrents and fur babies.

Raw Food: Freeze Dried vs Air Dried

Often times, we get pet owners asking us what’s the difference between freeze dried and air dried pet food? And which is better in terms of nutritional values.

Raw Food

raw food

Firstly, they are both raw food that has been processed either by freezing or air drying method. These methods are making it convenient for raw feeding to your pets. It is good for owners who do not wish to handle raw meats and contaminate them during the process. Owners who would wish to transition their pet to raw diet may opt to feed either freeze dried or air dried pet food to their pet for a start.

Freeze Dried

Freeze drying removes moisture from the meat without moving the food from its raw state. It is first frozen at low temperature and pressured. During this process, reassured that the product is never taken out beyond the freezing point.

Products like K9 Natural, Primal, Woof and Raw Rawr are a few popular freeze-dried in the market.

Air Dried

Air-dried is a process where moisture is being removed through evaporation. Like freeze-dried food, it retains all the nutritional values of the ingredient so that your pet gets all the benefits of the raw food.

Products like Ziwipeak, Wellness Core Air-dried and Absolute Air-dried are a few popular choices in the market.

Our Conclusion

Both are equally good in our opinion. Our dogs tried most of the brands and we would say so far no allergies. In fact, our Shih Tzu’s skin got better after we switched over from kibbles. But of course, we avoid duck as he is allergic to it.

So if you would like to give your pet a new healthier diet, we would recommend freeze dried or air dried. Do a trial and error as each dog reacts differently. What might be suitable for our dogs might not be suitable for yours.

Cat Ear Infection: Prevention & Seeking Treatment

Cat Ear Infection

cat ear anatomy

Picture Credit: Cat Watch Newsletter

Cats don’t generally develop an ear infection, but when they do, it could cause discomfort and possible deafness.

If they are in contact with other cats with ear mites, chances of them having the same infection are high. An underlying medical problem may cause an ear infection too.

  • Overgrowth of yeast or bacteria, or both
  • Wax buildup in the ear canal
  • Thick hair in the ear canal
  • Food or pollen allergies
  • Autoimmune diseases
  • Tumors/polyps within the ear canal
  • Ruptured eardrum
  • Improper ear cleaning
  • Foreign bodies such as bristle from grass
  • Environmental irritants
  • Diabetes mellitus

Cat Ear Infection

  • Black/yellowish discharge
  • Redness/ swelling of the ear flap or ear canal
  • Waxy Buildup
  • Discharge from ear canal that resembles coffee grounds which is the symptoms of ear mites
  • Foul odor
  • Loss of hearing
  • Loss of balance or disorientation

If your cat has ear mites, yeast or bacterial infections, your vet will treat it with anti-parasitics, antifungals or antibiotics. These medications come in the form of ear drops.

However, if the infection has reached the middle ear, the vet may prescribe oral medication or injectable antibiotics.

Your vet may clip off the fur around the cat’s ear canal to help with cleaning and drying of the ear canal. Once you’re home, apply medication as instructed. If unsure, get the vet to demonstrate to you how it should be done.

However, if your cat is having chronic infection, the vet may prescribe a medication that helps to reduce the swell in the ear canal. Sometimes a surgery is needed to remove swollen tissue that has narrowed or closed the ear canal.

Cats with diabetes or weak immune system are prone to getting an ear infection.


Check your cat’s ear regularly to make sure there’s no redness, swelling or foul odor. Clean when necessary. A healthy ear should be pale pink and have no visible debris, odor, minimal or no ear wax.

Get your vet or groomer to show you how to clean your cat’s ears. As regular checks and cleaning help prevent painful ear infection in your cat.

Canine Ear Infection: Prevention & Seeking Treatment

Ear Infection

Canine ear infection is usually caused by bacteria or yeast. Their ears are mostly vertical, moisture and debris are easily retained in the ear canal. Ear mites, excessive hair, moisture or wax, foreign bodies, allergies and hypothyroidism can be the contributing factor that leads to an ear infection.


  • Scratching of the ear or area around the ear
  • Brown, yellow, or bloody discharge
  • Odour in the ear
  • Redness
  • Swelling
  • Crusts or scabs on the inside of the outer ear
  • Hair loss around the ear
  • Rubbing of the ear and surrounding area on the floor or furniture
  • Head shaking or head tilt
  • Loss of balance
  • Unusual eye movements
  • Walking in circles
  • Hearing loss

How To Prevent Ear Infection

We can’t 100% prevent an ear infection, however, we could minimise the chances of your dog getting one. Like they always say, prevention is always better than cure.

  • Always check your dog’s ears for any abnormalities. Such as foul odour or redness around the ears.
  • If your dog’s ears appear dirty, gently use a cotton and ear solution prescribed by your vet to clean the area. Your vet will advise on how often you should clean your dog’s ears.
  • It is important to keep your dog’s ears dry after a swim or a shower. Moisture trap in your dog’s ear canals is where bacteria thrive and grow and will lead to an infection.
  • For dogs with excessive ear fur around the ear canal, it should be removed. You may seek help from the groomer or vet to show you how this is done.

When Should Your Dog See A Vet

If your dog shows any sign of the above symptoms, it is best to seek treatment. Ear infections can be painful and uncomfortable to your dog. Any delay treatment may cause more harm to both the ear canal and middle ear.

With the right diagnosis and medication, your dog will recover fast in no time.

Concentrated Shampoo vs Diluted Shampoo

The Frequently Asked Question

Why do you dilute the shampoo? Is it necessary? Is diluted shampoo easy to use compared to concentrated ones?

We have been diluting shampoo since our groomer starts attending grooming lessons. And owners have been asking about diluting the shampoo and what’s the ratio. And we decided to write this entry to share our own experience about diluting your fur baby’s shampoo.

Concentrated Shampoo

When we mentioned concentrated shampoo, we meant using the shampoo out from the bottle directly onto your pet. This has always been the way most pet owners shower their fur babies. However, not many know that concentrated shampoo may be harsh on their pet’s delicate skin.

Diluted Shampoo

By diluting your pet’s shampoo, it is mild enough to come in contact with your pet’s skin. Cats and dogs have a thinner skin compared to us humans. Thus, the sensitivity of the skin is much higher. With harsh chemicals or ingredients, it may trigger rashes or allergy reaction. Diluting shampoo reduces all of these risks.

If your pet is on medicated shampoo, we advise you to dilute the shampoo as the ingredient used can be a little harsh on their skin. Which may cause your pet’s skin to dry out instead of moisturizing. P.S. It all depends on the individual, not all pet reacts the same way.

Diluted shampoo also helps you use less yet able to give your pet a nice lather which cleans the skin thoroughly. In a way, you save your shampoo by a lot.

How To Dilute Your Pet’s Shampoo

Things to prepare:

  • mixing bottle or a pail (depending on which you prefer)
  • your pet’s shampoo
  • water
  • marbles (if you’re using mixing bottle. 2 pieces will be enough.)

Step 1: Place the marbles in the mixing bottle, add water and shampoo. Roughly around 1:10 ratio. If you’re using a pail, add the shampoo in it then water. Usually, the gushing of the water helps to mix and dilute the shampoo.

Step 2: If you’re using mixing bottle, shake well. The marbles will help with the mixing.

Step 3: After you’ve soaked your pet’s coat, use the diluted shampoo to lather its coat. Rinse well after lather and dry your pet.

Tropiclean SPA Facial Cleanser

Tropiclean SPA Facial Cleanser

Our Price: $17.50
Text us at (+65) 9758 3568 to place an order.

Tropiclean SPA Facial Cleanser

This mild, yet concentrated, lightly foaming facial cleanser soothes and balances the skin. It has natural exfoliating activity and is slightly hydrating. The refreshing blend of vanilla and blueberry effectively removes dirt and tear stains, and will not irritate eyes. SPA Facial Cleanser is great for all skin types and pets of all ages.

Direction To Use

Shake bottle well before using. Wet the affected area, lather cleanser, then gently scrub. Let sit for 3 minutes, then rinse your pet’s face. Keep out of eyes. Heavily stained areas may require daily use until the stain is removed. Weekly application will prevent future stains.

Our Reviews

tear stain

Our poodle is having a bad tear stain since the day we adopted her. Choosing a product for her tear stain issue isn’t an easy task. We would avoid products that contain antibiotics as long term use can be harmful to her health. A friend of ours introduces Tropiclean SPA Facial Cleanser to us. After reading and research through the ingredients and product, we decided to give this a try.

It was advised to be used daily for the start. However, we wouldn’t want to wash her entire face daily and drying her fur afterward is tedious. Let’s say, we’re a little lazy on that part. Since the main concern is the stain, we decided to try out this method that we came up with.


We diluted a little of the facial cleanser in a bottle and sprayed the solution on a facial cotton. We used it to wipe around the stained area and we’re surprised to see the dirt and stains on the cotton. After which, we used Eyerific cleaning solution, pouring some on a facial cotton and wipe the area. Continue wiping till there’s no soapy feeling. After which, we used a dry cotton to pat dry the eye area. Continuing this method daily, we realised the staining got lighter.

During her weekly shower, we would use a little concentrated of the facial cleanser to scrub the affected area and around her muzzle. It is part of maintaining her tear stain problem.