CNY 2022, Our Adventures

The Start of our peak period

We’ve stopped taking in appointments around late November for CNY 2022. Most of our regulars had booked an appointment by then and our schedules were quite packed.

Our busy period started in early January after our short break in welcoming the year 2022. As usual, it started off slow with a few appointments to start the busy peak period. We didn’t take in any new customers for the month of January, by then our February slots are almost taken up as well. It was scary to us on how fast our following month’s appointments are filling up. We didn’t expect the overwhelming support given to us by our awesome pawrents.

This year’s peak period was a little different as we did continue with our weekly daycare fur kids. And thankfully we did as we’re able to schedule them in for their CNY grooming. With the daycare, it allows us to have a little breather from the traveling in between appointments. So it’s more of a pros and cons of continuing daycare during this period.

Shaver Decided to Retire

Our main shaver, not the tiny one for paw pads, decided to retire amid our busy period. It started to not work when we were grooming our last fur kid on the 17th January. Thinking maybe it’s the wiring issue, we decided to check it out after we end our last grooming session.

Once home, we decided to test it out again. To our horror, it started to smoke, then it died on us completely. Feeling anxious, we didn’t know what to do and was feeling frustrated as it happened at the wrong timing!

After calming down, we texted our fellow groomers to see who have a spare shaver to lend us till we get our replacement. We had to thank 7 Paws for helping us during this busy and difficult time. (If you prefer grooming salon instead of house-call, you may check them out)

East to West, West to East

We had to admit that we didn’t plan well for this year’s CNY appointments. We ended up having to travel from east to west and west to east. Travelling like this was time consuming to be honest. With such poor planning, we had to minimise our appointments.

Though Singapore is relatively small compared to our neighbouring countries, but travelling does takes up most of our time. Not to mention the occasional bad traffic. And with the ongoing construction work at SLE towards BKE from our place, the traffic was slow as drivers had to slowly merge from a 3 Lane traffic into 2 Lane.

With this year’s bad planning, we’ve learnt our lesson. We will be making some changes and improvements for the following year. And hopefully, the operation will go on smoothly.

End of Peak Period

We managed to survive another peak period. And we’re thankful for everyone’s support and patience during CNY. Weirdly, this year’s peak period just went by without us knowing. It feels like time does pass fast.

Despite the hectic schedule, we’ve enjoyed every session with each fur kid that we groomed. Their warm happy welcome keeps us motivated to keep going. Despite the tiredness, seeing them gives us that burst of energy to get them groomed before the festive season.

Though we’re not looking forward to the annual peak period, but we’ll definitely see everyone again. Do book early when our CNY 2023 slots are open to avoid disappointment.

Happy Lunar New Year!

Greetings from GPS

Happy Lunar New Year! We’ve come to an end to our peak month and we’re thankful for everyone’s support. For without you, we probably wouldn’t survive this period. The fur kids are always our motivation to push forward to strive for the better.

On this joyous occasion, we wished everybody good health to both the pawrents and fur kids. And may whatever we wish for do come true.

CNY 2022 Personal Reflection

To be honest, this peak month is our annual dreaded month. It’s a stressful moment trying to fit everybody in to be on schedule to look awesome for the lunar new year. But there’s always a handful that we have to disappoint due to our packed schedule.

Every year, we would reflect on how we could do things better. Frankly speaking, there’s none. We’ve tried all sorts of methods and the results are the same. We just can’t fit everybody in our packed schedule and please everyone. This is where we seek everyone’s understanding during this busy period.

Despite everything, we will reflect and hope for the better in the following year. Till then, let us enjoy the year and worry about that later.

Last but not least, thank you everyone for sticking by us.

xoxo
Team Grooming Pit Stop

Happy 2022!

Greetings from us to you

Happy New Year from team Grooming Pit Stop! May we accomplish what we would want to achieve this year. And of course, good health for all of us.

Our Plan for 2022

As we start the year with a busy schedule due to the annual Chinese New Year, we planned to slow down in our appointments starting from February. Our supawvisors are getting old with health conditions of their own, we wished to spend more time with them and care for them as best as we could.

Apart from taking care of our own fur kids, we would like to take the opportunity to take care of our own health too. With not being able to travel yet and not taking a break, we’re mentally and physically exhausted for the past two years. We experienced burnout and we think it’s time that we treat ourselves better too. Forgive us if our slots are limited from February onwards. We needed our break to keep ourselves charged up to serve the fur kids better.

We will still take in appointments for grooming and daycare while we schedule our off days (which have no fixed date/day) accordingly. Our Mini Pawmart will continue to function online and we’ll schedule the deliveries as best as we could.

2022 will be the year where we will slow down for some selfcare and to give our senior fur kids the care they really needed during their twilight years. We hope everyone will support us in this new arrangement and of course, book early to avoid disappointment.

Once again, Happy New Year! Stay safe during this trying time.

xoxo
Team Grooming Pit Stop

Merry Christmas & Happy New Year

Seasons Greetings!

Merry Christmas and a Happy New Year!

It’s the time of the year again! Thank you everyone for your continued support both in our grooming as well as retail. We’re grateful and appreciate every support and motivation you’ve given us to strive forward to serve you better.

On this joyous occasion, we wished everybody good health and be happy. Nothing beats staying positive during this trying time.

Year 2021

It’s the time of the year again where we would sit down and reminisce what we’ve been through for the year. The year 2021 is another year where we’re still stuck here due to the covid-19 pandemic, yet we’re embracing the new norm as we led our lives back to the usual as much as we could.

With the many changes to the rules and regulations from the government, we managed to make it through with everybody’s understanding and patience. It wasn’t a great year as we all hope, but we’re hoping that everybody is still as sane as ever. Covid-19 fatigue is real and that many are experiencing a mental breakdown. May you seek help if needed and stay strong! The world isn’t going to end just yet, so we got to encourage one another to move forward as we battle through and move towards the endemic.

Experiencing burnout

To be honest, with two years of not taking a break, we do experience burnout from work. Though we did have a worrying break last year due to the circuit breaker, we weren’t well-rested. We tried our best to serve everybody as best as we could during the circuit breaker exit phase 1, but due to our groomer being the lone ranger, it’s difficult to schedule everybody while we’re on a tight schedule. The per-day restrictions set by the government weren’t helping either as we try to follow the rules as closely as we could.

But of course, we’re still figuring out how to keep ourselves sane during this trying time. Hope everyone will understand if we were to take a few days off to recharge for the sake of our mental health.

GPS Mini Pawmart Venture

We do have a Carousell account since we started Grooming Pit Stop, however, we weren’t actively selling because our main priority in this small business is dog grooming. However, we had to start actively selling last year during the circuit breaker in the hope to bring us a little income to tide us over during the no grooming phase. Though there weren’t any orders coming in, and we were dejected, we decided to give retail another try.

In around September this year, we set up our Shopee page and started listing items that we have on hand to sell. We may have limited products available compared to those bigger players online, we’re contented to start things small and slow. We knew all along that retail isn’t as profitable and it’s difficult to get it all going, we decided to push forward. The first order that came in made us all thrilled and happy that the wait was worth it. And true enough, subsequent order came in. Although it was a small order, it did bring our morale up a little and have that tiny glimpse of hope for retail.

Then we decided to set up our own online store from scratch! To be honest, it wasn’t easy. Took us a while to understand how to use the interface and upload the products onto our online store. It was many trial and error as well as testing the page for transactions. We’ve decided on contactless payments, such as paynow, paylah and google pay instead of a credit card. Simply because most of our customers prefer that mode of payment online. And by paying us through google pay, you get to have rewards. Why not right?

Retail is our new venture which we hope it’ll grow and serve everybody’s needs other than just providing grooming services. We know it’s not easy, but we’ll hang in there. Do come and give us your support and grow with us!

Last but not least, thank you everyone for always being there for us.

xoxo
Team Grooming Pit Stop

We’re Back!

Long Hiatus

Our website is finally back! We took a long hiatus in constructing our website because we’re unsure of what we want. And there’s the procrastination of getting it done. If we could drag it as long as we can, why not right? But we’ve decided, enough is enough. We need to get our s**t together and get our website back up and working!

GPS Mini Pawmart

We’ve created an online store! Yes, our very own GPS Mini Pawmart. The link is provided on the right side of our website. Click on it and start shopping with us! We’re still updating with more products coming along the way, so stay tuned.

It’s OK if you’re not buying from us now. We welcome you to browse our store. Who knows maybe in the future, you’ll be purchasing from us.

Updating in progress

We’re still updating our website and adding more products to our Mini Pawmart. Give us some time while we hunt for more awesomeness and give you a wider range for your fur kid’s needs.

In the meantime, do enjoy our new website. Do come back and visit often to find out what other awesomeness we have to share with you.